Due to the nature of our products and federal health regulations, all of our Wigs, Hair Extensions and Closures are final sale. We do not offer refunds on any Wig, Hair Extensions or Closure purchase. If you believe you have defective merchandise, please contact us immediately. Please note that we will NOT allow any exchange of an item if it is not in its original condition. We are not responsible for delivery fees associated with exchanges.
All of our hair goes through a strict quality control process and all of our Wigs have been specially customized for each Collection to ensure our customers receive the best quality and custom Muze|Hair by Kiyah Wright styles.
Hair Maintenance Products
You have 14 days from receipt of product to return any Muze|Hair Maintenance product for a full refund or exchange, as long as your purchase is still in its original condition. Please note that we are not responsible for delivery fees associated with returns.
We take pride in our products, value your service and are committed to taking care of you every step of the way. Thank you for your business.